If you filed a claim for benefits within the last
52 weeks, you may be able to reactivate this claim.
To reactivate your claim, please submit an application online.
However, in certain situations it may be to your advantage to
cancel or end your old claim and start a new one instead. If
you are interested in doing so, please contact us within 30
days. To
know more on the duration of a benefit period...
When should you submit
your application?
You should apply as soon as you stop working even if you don't have your Records of Employment. Delaying in filing your claim for benefits beyond 4 weeks after your last day of work may cause loss of benefits.
1. Please note that it will take approximately 60 minutes
to complete the online application.
2. To fill out the application you
will need the following:
Social Insurance Number (SIN). If your SIN begins with
a 9, you need to supply proof of your immigration status
and work permit.
Your Mother's Maiden Name.
Your mailing and residential address including your postal code. Please
note that if you do not have a usual place of residence,
you must apply in person at your local office.To
find out your postal code...
Your complete bank information (Branch number, Financial
Institution -
name and number and Account number), as shown on
your cheque or bank statement so your
payments can be deposited directly into your bank
account.
Your detailed version of facts
if you have quit or have been dismissed from any job in the
last 52 weeks.
The name, address, dates of employment and reason for separation
for all your employers in the last 52 weeks.
Dates for the weeks (Sunday to Saturday) in the last 52
weeks when you did not work, did not receive moneys and reasons why.
Dates and salary before deductions for weeks (Sunday to
Saturday) of employment in the last 52 weeks if one
of the following situations applies to you:
you have weeks where your earnings before
deductions were less than $225 but more than $0.00 per week, or
If you are applying for parental
benefits you will need the SIN of the other parent.
If you are applying for
sickness
benefits you might need to provide your expected date of recovery.
If you are applying for
compassionate
care benefits you will need information about the
gravely ill family member, such as first and family name, date
of birth and residential address.
3. While filing your claim, you
may be asked the following details about your most recent
employment:
Salary amount before deductions including
tips and commissions.
Salary amount before deductions for your last week of work (from Sunday
to your last day of work).
Amounts received or to be received as:
Vacation pay;
Severance pay;
Pension;
Pay in lieu of notice;
Other money (you will need to specify).
After you complete the
application
A confirmation number will be generated as proof of
filing after you submit your application. If you have any additional
information, changes to make or if you do not receive your confirmation
number, please call 1(800) 206-7218 from 8:30 am to
4:30 pm. Do not complete another application online.